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Attention, recent graduates!

Begin your career in a big way as an Account Manager in CheetahMail’s Client Services team.

Email Marketing Account Managers at Experian CheetahMail gain exposure to clients and invaluable experience within the email marketing industry. Come and see for yourself what Experian CheetahMail is all about.

Department info

The Client Services Department at Experian CheetahMail is the leader in providing best in class service in the email service provider industry. Experian CheetahMail is the partner of choice for today’s leading enterprises, and we are best defined by who we work with. We work with he largest percentage of the top online retailers, and more than our next five competitors combined. We have a total portfolio of over 300 respected companies. The Client Services team is comprised of talented and driven employees. It is a fast, collaborative and dynamic working environment. The Department is recruiting like minded, ambitious, detail oriented and results driven team members. The Client Services Department has clear growth opportunities for entry level to senior management.

Job responsibilities

Account Managers play a critical and essential role in production and delivery of our clients’ email campaigns. Account Managers are the main point of contact when it comes to managing against email calendars, executing on daily email production and answering any production related questions. The ideal candidate should be detailed oriented, efficient, dependable and a collaborative team player with a positive “can do” professional attitude.  We are looking for team players who thrive working in a fast-paced, dynamic division within a large matrixed organization. Experiences with an interactive or agency background are a plus but CheetahMail will teach and provide all the necessary skills to thrive and be successful in this role. If you have a sense of humor, strong work ethic, sense of urgency and a positive outlook; this just may be the right role for you.

  • Setting up, testing, and deploying our clients’ email marketing campaigns using our proprietary, web-based application
  • Managing marketing calendars, trafficking assets and the complete client approval process
  • Interacting with clients on a daily basis and answering questions regarding production status or application related inquiries
  • Support clients in developing and reporting on results of their email campaigns
  • Managing our clients’ subscriber databases, including creating and updating their lists and segmenting data for targeted email campaigns
  • Implement quality assurance processes to ensure accurate and on-time campaign delivery
  • Perform basic project management and have strong communication skills
  • Helping our clients build and improve their email marketing strategies
  • Maintain positive relationships within team and across broader team
  • Accountability for resolving client issues, proposing solutions and escalating to the appropriate person to the point of resolution

Requirements:

  • Bachelor’s degree
  • Proficiency with HTML
  • Proficiency in JavaScript and SQL a plus
  • Exposure to Microsoft Excel for managing data and performing quantitative analysis
  • Exposure to databases and query tools like Microsoft Access a plus

Business skills:

  • Exceptional work ethic, ability to perform under pressure and meet deadlines, and demonstrates enthusiasm towards colleagues and clients
  • Strong oral and written communication skills
  • Excellent organizational and prioritization skills
  • Keen attention to detail

» Apply now